Privacy Policy

This Agreement was last modified on June 6, 2024.

I. Introduction

Welcome to the privacy policy of Koalaty Pros ("Koalaty Pros," "we," "us," or "our"). This policy describes how we collect, use, and disclose your personal information when you use our website located at http://Koalatypros.com (the "Service") and the choices you have associated with that data.

II. Definitions

Service: Refers to the http://Koalatypros.com website operated by Koalaty Pros. Personal Identification Information (PII): Means information that can be used to identify an individual, such as name, email address, phone number (optional), billing address, etc. Non-Personal Identification Information: Refers to information that does not identify a specific individual on its own, such as browser name, type of computer, operating system, internet service provider (ISP), browsing activity, and other similar information.

III. Information We Collect

We collect two main types of information through the Service:

Personal Information: We may collect PII from you in several ways when you use the Service, including: Registration forms: When you register for an account or use certain features of the Service, we may ask you for your name and email address. Contact forms: If you contact us through a contact form, we may collect your name, email address, and any other information you include in your message. Transaction forms: If you make a purchase or request a service through the Service, we may collect your billing address and other payment information. Non-Personal Information: We automatically collect certain non-PII whenever you interact with the Service. This information may include: Browser information: Your browser type, operating system, and internet service provider (ISP). Device information: Information about the device you are using, such as its unique identifier, hardware type, and IP address. Usage information: How you use the Service, such as the pages you visit, the links you click, and the searches you perform. We may collect this non-PII information using cookies and similar tracking technologies.

IV. How We Use Your Information

We use the information we collect for a variety of purposes, including:

To improve the Service: We use your feedback and non-PII information to improve the functionality, content, and overall user experience of the Service. To personalize your experience: We may use your information to personalize the content and recommendations you see on the Service. To process transactions and fulfill requests: We use your information to process your orders, payments, and requests for services. To send marketing communications (with your consent): We may use your email address to send you promotional emails about our products and services or to inform you about special offers and events. You can opt out of receiving these emails at any time (see Section X). To respond to your inquiries and provide customer support: We use your information to respond to your questions and requests for assistance. To conduct analytics and research: We use your information to analyze how users interact with the Service and to conduct research to improve our services.

V. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store certain information whenever you visit the Service. A cookie is a small file of data that is transferred to your computer's hard drive when you visit a website. We use cookies to collect information such as browser type, operating system, the pages you visit, and the links you click. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

VI. Data Retention

We will retain your PII for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain non-PII for as long as we believe it is useful for the purposes described in this Privacy Policy.

VII. Sharing Your Personal Information

We do not sell or rent your PII to third parties. We may share your PII with third-party service providers who help us operate the Service or administer activities on our behalf, such as sending marketing communications or processing payments. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your PII if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.

VIII. Third-Party Websites and Services

The Service may contain links to other websites that are not operated by Koalaty Pros. We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any other websites you visit.

IX. Security

We take reasonable steps to protect your PII from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

X. Your Choices and Rights

You have several choices regarding your information:

Access: You have the right to access your PII that we collect. Correction: You have the right to request that we correct any inaccurate information about you. Deletion: You have the right to request that we delete your PII, subject to certain exceptions. Opt-out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails we send you or by contacting us at [email protected].

XI. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect PII from children under 18. If you are a parent or guardian and you believe that your child has under 18 has provided us with PII, please contact us. If we learn that we have collected PII from a child under 18, we will delete that information from our servers.

XII. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes.

XIII. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (310) 806-2408